DEPOSIT & APPOINTMENT POLICY
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At Calaberas, we value your time and ask that you value ours. A deposit is required to reserve your appointment and allows us to dedicate the necessary time to your tattoo. Please review the following policy before booking.
Booking Process: A non-refundable deposit is required to reserve your appointment. Appointments are not confirmed or held until the deposit has been received.
Age & Identification: Clients must be 18 years of age or older and present a valid government-issued photo ID at their appointment. Failure to provide a valid ID or arriving under the age of 18 will result in forfeiture of your deposit.
Deposit Amount: Deposit amounts vary based on the size, complexity, and estimated length of your tattoo. Your artist will provide the required deposit amount when booking.
Payment Method: Deposits may be paid by Zelle, Cash App, or cash. Your artist will provide payment instructions. If paying with cash, you must contact us in advance so we can arrange a time to collect your deposit.
Deposit Validity: Deposits remain valid for up to 3 months from your original appointment date. After 3 months, the deposit will be forfeited.
Communication: To ensure accuracy and avoid misunderstandings, all appointment details, pricing, design changes, scheduling, and policy exceptions must be confirmed in writing by text message or another written form of communication. Verbal discussions or agreements that are not documented in writing cannot be guaranteed or honored.
Rescheduling & Cancellation: You may reschedule your appointment once with at least 48 hours’ notice without losing your deposit. A second reschedule requires a new deposit. Canceling your appointment at any time will result in forfeiture of your deposit.
Arriving Late: Arriving more than 30 minutes late will result in cancellation of your appointment. A new deposit will be required to reschedule.
No-Show: Failure to show up for your appointment will result in forfeiture of your deposit.
Client Readiness: Clients are expected to arrive prepared for their appointment. This includes bringing a valid government-issued photo ID, arriving sober, following all pre-appointment instructions, and completing all required consent forms before the tattoo procedure begins. If a client refuses to complete or sign the required consent form at the time of the appointment, the appointment cannot proceed. Because the appointment time was reserved exclusively for the client and could not be offered to another customer, the deposit will be forfeited and retained to help cover the time reserved for that appointment.
Guests & Children: Due to limited space, clients may bring one guest to their appointment unless otherwise approved by their artist. Children are not permitted to accompany clients during tattoo appointments.
Design Changes: Significant design changes requested after your consultation or on the day of your appointment may require additional drawing time, an additional design fee, or rescheduling at the artist’s discretion. Minor adjustments, such as small sizing or placement changes, are included at no additional charge.
Final Payment: The remaining balance for your scheduled tattoo appointment is due upon arrival and must be paid in full before any tattooing begins. We accept cash only for the final payment. Once your tattoo session begins, all payments are non-refundable and non-transferable.
Ending a Session Early (Tap-Out): If you choose to end your tattoo session early for any reason, payment for your scheduled appointment remains non-refundable and non-transferable. Any remaining work will require a new appointment, a new deposit, and additional payment for the new tattoo session. Payments from the original appointment will not be applied toward future appointments or remaining work.
Artist Discretion: Once a tattoo session has begun, Calaberas reserves the right to refuse, stop, or reschedule the tattoo at any time if the artist determines it is unsafe, inappropriate, or not in the best interest of the client or artist. In such cases, all payments made for the appointment are non-refundable and non-transferable.
Artist Availability: If your artist is unable to perform your appointment due to unforeseen circumstances before tattooing begins, your deposit will be transferred to a new appointment or refunded upon request.
Confirmation: By paying your deposit, you acknowledge that you have read, understood, and agreed to this policy.
Thank you for choosing Calaberas. We appreciate your understanding and look forward to creating your tattoo.